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Terms & Conditions


This website is owned and operated by Thos Holdsworth & Sons Ltd (Holdson). If you wish to contact us, please email:



This online service provides general information and has been prepared solely for the purpose of providing information about Holdson and the services and products it offers.


Holdson reserves the right to change, delete or remove any of the material on this website at any time without notice.


To the extent permitted by New Zealand law, Holdson makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.


Changes to Terms & Conditions

We may change these terms and conditions at any time. Each time you use you are agreeing to the terms and conditions applicable at that time. We provide a link to these Terms & Conditions at the bottom of every page of the website.



The laws of New Zealand apply to these terms & conditions. Any dispute arising in relation to these terms & conditions will be resolved in accordance with New Zealand law.



The default setting for all prices is stated in New Zealand dollars (NZ$) and include GST (15% sales tax). For overseas buyers a different currency can be selected via the featured drop down box.


All prices are correct at time of publication; however, we reserve the right to alter prices for any reason.


We reserve the right to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, invoice or acknowledgement.


We will not be held responsible or liable for any inaccurate, incomplete, or out-of-date information on our website.


If you purchase a product for an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment). Should this occur, we will fully refund the amount paid by you in relation to the cancelled order.


Special Offers

Special offers and deals on this site are only valid for so long as they are displayed, unless expressly stated otherwise.

Consumers Guarantees Act

If the products are subject to the New Zealand Consumer Guarantees Act 1993 (CGA), you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the CGA will not apply.

Privacy Policy

At Holdson, we collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell your personal information to third parties.

Please refer to full Privacy Policy here.

Shipping Rates, Deliveries & Returns

Please refer to full details on our Shop Online - Shipping, Payments & Returns Policy here.

Customs & Duties

For any orders shipped outside of New Zealand, the customer is the importer and will be responsible for all customs, import duties and sales tax charges. These charges vary in each country and are outside of Holdson’s control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.

Credit Card Security

We use a third party (Stripe) specialising in payment systems to manage your card payments. Stripe is committed to data security, using a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. When Stripe transmits sensitive information (such as a credit card numbers), they protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Cancelling Orders by Holdson

Holdson reserves the right to cancel orders for any reason, or to cancel the purchase agreement after order confirmation, including (without limitation) where Holdson believes the order to be fraudulent or constitute a mis-use of a promotional or marketing activity, or where an error has occurred including, but not limited to, errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).


Intellectual Property and Copyright

Holdson, its suppliers, or third-party providers, own all copyright and other intellectual property in this site. The Holdson name and logo may not be copied, reproduced or used for any commercial purpose without our prior written approval.

Changes to this Agreement

Holdson reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.